Frequently Asked Questions
How can I book a Kassandra's House apartment? 
To make a booking, please reach out to us through the “Contacts” form. Kindly provide your preferred dates, number of guests, and the specific apartment you are interested in. Don't forget to leave your contact information for us to get back to you, including your name. We aim to respond within 24 hours.
What amenities are included in the apartments? 
Our apartments at Kassandra's House offer a range of essential amenities to ensure a comfortable stay. Each unit features a fully equipped kitchen, a private bathroom stocked with organic soaps, cozy bedding for a restful sleep, and a balcony or terrace boasting breathtaking sea views. Additionally, guests are welcome to enjoy the common spaces, including a large dining table nestled under the soothing shade of pine trees and a spacious sunbed on the terrace, offering panoramic views of the sea. Please note that quiet hours are observed from 10 PM to 8 AM, allowing for a peaceful and serene atmosphere. Guests also have access to the private beach located just steps away from the house, providing a secluded and picturesque setting for relaxation and enjoyment.
Is there air conditioning available in the apartments? 
Yes, all apartments at Kassandra's House are equipped with air conditioning to ensure a comfortable stay for guests, especially during the warm summer months.
Are pets allowed at Kassandra's House Apartments? 
Unfortunately, pets are not allowed at Kassandra's House Apartments to maintain a pleasant environment for all guests.
Is there a designated parking area for guests? 
Yes, there is a designated parking area available for guests at Kassandra's House Apartments for convenient and secure parking. And the parking is Free.)
How close is the nearest beach to the apartments? 
The closest beach is just a short stroll away from Kassandra's House Apartments, offering convenient access to the stunning coastline of Sivota. A quick walk to the right leads you to Megali Ammos Beach, while turning left takes you to Zavia Beach. Additionally, right in front of our property is a secluded beach accessible only by sea or from our house. Complimentary sunbeds are provided for your relaxation. We kindly ask for your assistance in preserving the environment by keeping the beach clean and disposing of any litter, including cigarette butts, in the designated garbage bins on the property. Your cooperation in maintaining the beauty of our surroundings is greatly appreciated. Please be mindful of the high risk of fire in the area, and we kindly request that guests refrain from discarding cigarette butts in the bushes and natural surroundings to help ensure the safety of the area from potential fires. Thank you for your understanding and cooperation in keeping our environment safe.
Are there grocery stores or restaurants nearby? 
Guests at Kassandra's House Apartments will find a selection of grocery stores and restaurants within walking distance, providing convenient access to essential amenities and dining choices. For detailed recommendations, please explore the "TOUR GUIDE" section available in the Menu on the Kassandra.house website.
Can guests request additional cleaning services during their stay? 
Guests at Kassandra's House Apartments may request extra cleaning services for an additional fee of 10 Euro/hour. However, please note that during the summer season, availability may be limited due to staffing constraints. While we will make every effort to accommodate your request, we kindly ask for your understanding if additional cleaning services cannot be arranged. Rest assured, we provide all the necessary tools and products to help you maintain the cleanliness of your accommodation. Your cooperation in keeping the space tidy during your stay is greatly appreciated.
Is there a reception desk or staff available on-site for assistance? 
There is no reception desk at the property. The owner resides on-site and is fluent in Greek. For any assistance needed, we recommend contacting the general manager (fluent in English) via text message on WhatsApp, who will be happy to help with any inquiries or requests.
Are there laundry facilities for guests to use? 
Guests at Kassandra's House Apartments have access to laundry facilities, offering convenience for laundering during their stay. A nominal fee of 10 Euro per wash applies. Please inquire with the manager for access to the laundry room.
What activities and attractions are available for guests to enjoy during their stay? 
Guests staying at Kassandra's House Apartments can explore a variety of nearby activities and attractions, including beach activities, water sports, boat tours, hiking trails, and cultural sites to experience the beauty of Sivota and its surroundings. For more detailed information, please refer to the "OUR GUIDE" section available in the Menu on the Kassandra.house website.
Is Wi-Fi access included in the apartment rental? 
Yes, Wi-Fi access is included in the apartment rental at Kassandra's House Apartments. Detailed information can be found in the Room Directory Menu of your apartment.
Are there any specific rules or guidelines guests should be aware of during their stay? 
Guests should be aware of specific rules and guidelines during their stay, which are outlined in the Room Directory Menu provided inside every apartment.
How can guests arrange transportation to and from Kassandra's House Apartments? 
Guests can arrange transportation to and from Kassandra's House Apartments by contacting the property manager or arranging for a taxi service, that You can find at Room Directory Menu inside every apartment.
Are there any special events or excursions organized by the property for guests? 
Special events or excursions organized by the property for guests will be communicated through the property's communication channels or upon arrival.
What is the check-in/check-out procedure at Kassandra's House Apartments? 
To ensure a smooth check-in/check-out process at Kassandra's House Apartments, please inform the manager in advance of your arrival time. You can contact the manager via WhatsApp, which will be provided to you upon booking confirmation. The manager will send you the exact Google location of the property. A damage fee of 100 Euro is collected on the day of check-in and will be refunded at check-out after verifying that everything is in order and the key has been returned.
Is there a minimum stay requirement for booking accommodations at the apartments? 
There may be a minimum stay requirement for booking accommodations at the apartments, which can vary depending on the season and availability. Contact Us for more info.
Are there discounts or special offers available for long-term stays? 
Discounts or special offers for long-term stays may be available at Kassandra's House Apartments, depending on the length of the stay, season and current promotions. Contact Us for more info.
Can guests request specific room preferences or accommodations for special occasions, such as a crib for a child? 
Guests are welcome to request specific room preferences or accommodations for special occasions, including the provision of a crib for a child, by contacting the property manager in advance to arrange. Additional fee may be applied.
Is a security deposit or additional fees required upon check-in? 
Yes, a security deposit of 100 Euro is required upon check-in at Kassandra's House Apartments. The deposit will be returned at check-out after ensuring that there is no damage and the key has been returned.
How can guests share feedback or reviews about their experience at Kassandra's House Apartments? 
Guests can share their feedback or reviews about their experience at Kassandra's House Apartments by posting on online platforms, social media, or by directly contacting the property manager. We highly value your 5-star reviews as we strive to offer you the best vacation experience. Please let us know in person if there is anything that could cause discomfort, and we will do our best to improve. We are always available to address any concerns in person to ensure your comfort during your stay. Your satisfaction is our top priority, and we apologize in advance if there’s any inconvenience.
MORE QUESTIONS 
If you have any more questions or encounter any problems, please contact us via email at kassandra.seaview.apartments@gmail.com, Instagram @kassandra.house.sivota, or fill up the CONTACTS form on our web page. Thank you for your attention, and we wish you a beautiful and sunny day!